About us

I am Ngat and I own Travel Agent Hanoi with my husband Simon from England in the United Kingdom. We are a family business located in Hanoi & have been providing top quality tours and packages to guests from all over the world since 2014.

Simon has travelled the length and breadth of Vietnam by motorbike, car, bus, train and even seaplane to Halong Bay. He has a fantastic knowledge of Vietnam and can advise you on where best to go and what to expect when you get there. He will help you through the booking process and tell you honestly what is worth seeing and what's not.

Over the years we have both come to meet many interesting and wonderful people who have chosen our professional travel agency service to visit my beautiful country. I especially love taking new guests on my famous Private Street Food Tour of Hanoi where they have thoroughly enjoyed the delicious food I have shown them from all over Vietnam.

Covid-19 Update - March 2020!

We at Travel Agent Hanoi, would like to assure all guests past, present and future that myself, Ngat and Will Minh are all safe and sound at home.

In addition to also let you know that your local Vietnam travel agency is as strong as ever & ready and waiting for when you wish to travel to Vietnam in the near future.

During this pandemic of covid-19 which has gripped the whole world and many businesses are failing. But, as a result of our strength in our online business, when it is again safe to travel, we can still offer the highest level of service with no interruption whatsoever to our clients.

Because we will still be here in the coming years. You can be confident that your online Vietnam travel agency can still offer the very best quality Vietnam travel packages to you and your family when the time comes.

Whether you will travel to Vietnam in 2021 or even later in 2020, we are ready to take your bookings for your Vietnam holiday of a lifetime.

See you soon

Ongoing projects

We are keeping busy developing new and unique Vietnam itineraries for 2021 and also updating our websites Travel Agent Hanoi and Hanoi Travel Agency (Online Shop).

We are also developing new & exciting content in video and photographic form, one of which is shown in the photo here. Because of this constant activity, will show our determination to continue to be the leading Vietnam Travel Package experts in Hanoi, Vietnam.

But, keep checking back to see updates from time to time. There will be more interesting videos and photos to whet your appetite and organise with us your Vietnam 2021 holiday!

So, lets all pray and hope to see you soon, Simon, Ngat & Will Minh



Interactive Mobile App

We offer a fully interactive App for you to download your Vietnam itinerary to your smartphone. With private messaging, real time flight information & helpful map locations of all hotels, complete with Hanoi & Saigon City guides.

Single Tours

Travel Agent Hanoi offer a wide selection of single tours throughout Vietnam. You can choose from a selection of day trips, overnight cruises, cooking class or food tours & overnight trekking tours in the far North of Vietnam.

Tailor Made Holidays

Travel Agent Hanoi can offer a tailor made holiday just for you and your family. Let us deal with every aspect of your trip from transfers, hotel arrangements, activities, tours, domestic flights and food.

24/7 Support

We are available 24/7 throughout your trip, giving you the support you deserve while on holiday in Vietnam. Whether it be by email, Whatsapp or telephone call, we are always at hand to respond.

Personal Service

As we are a family business, we can treat you like one of the family from the moment you first arrive in Hanoi. We will look after you with care and attention to make sure you get exactly what you want out of your trip.

Wide Choice

Travel Agent Hanoi have a wide selection of quality Hotels, tours and services to offer. We select only the very best which fits in with each and everyone’s budget.


We have both actually taken a lot of these trips up and down the country ourselves in our spare time (check out our pics) to check on their authenticity and quality, to ensure our guests enjoy the very best time on their Vietnam holiday. We also stay in the very hotels we provide our guests to check on the quality and high standards offered.

We take care of each and every guest as if they were part of our family. We are very passionate about our business and will shine through when organising your Vietnam vacation. If you are happy to work with us you will find us both very easy going, patient and extremely responsive to any particular questions you may have about your upcoming Vietnam vacation.

Let us plan and organise your custom made Vietnam holiday package now, from start to finish and take care of you like one of the family!

Meet the Travel Agent Hanoi team, your trusted local travel agency in Hanoi.